Availability: All bookings are subject to availability. Check-in and check-out timings will be as per the hotel’s policy.
Room Reservations: No reservations have been made at this stage. This document serves only as a quotation.
Meal Timings: Guests are required to follow the meal timings specified by the hotel. SP Holidays is not responsible for meals missed or unconsumed.
Identity Proof: Guests must carry valid government-issued photo identification for airport security checks and hotel check-ins.
Payment Responsibility: Early check-in and late check-out are subject to hotel availability and must be paid for directly by the guest at the hotel.
Quotations: All quotes are indicative and not confirmation of bookings. If the originally quoted hotels are unavailable, we will offer equivalent or alternative options.
Transparency : SP Holidays does not impose hidden charges except for meals (if not included) and personal expenses. If you are asked for extra payment, inform us immediately. We are not liable for unauthorized payments made without prior consultation.
Non-Refundable : No refunds will be provided for unused services such as accommodation, meals, sightseeing, or transportation missed due to weather conditions, health issues, strikes, roadblocks, or natural calamities. SP Holidays will not be responsible for disruptions beyond our control.
Disclosure Policy: SP Holidays does not disclose hotel names or specific details before the booking is confirmed. After confirmation, full hotel information will be shared.
Upgrades: If you wish to upgrade your accommodation after confirmation, please inform us at the earliest; additional charges may apply.
Immediate Reporting: Any problems encountered with hotels, vehicles, or services must be reported to your SP Holidays representative immediately for resolution. Complaints raised after the trip will not be entertained.
As per Hotel Policy: Buffet meals and room service will be available according to hotel policies. No refunds or discounts will be given for unutilized services after package confirmation.
Jurisdiction: All disputes arising from bookings with SP Holidays will be subject to the exclusive jurisdiction of the courts in Haridwar, Uttarakhand.
Agreement: By confirming your booking with SP Holidays, you acknowledge and accept all the above terms and conditions.
